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Reviews

Review of Halfords

Poor and Biased Handling by Halfords Customer Service

Halfords’ complaint handling is completely biased, dismissive, and insensitive. Instead of fairly reviewing my case, they blindly sided with the store and closed my complaint in haste, ignoring all logical points I raised. Their warranty is meaningless and feels like a marketing gimmick rather than genuine customer protection. This experience has destroyed my trust in Halfords’ products and services. Extremely poor quality, terrible after-sales support, and zero accountability. I will never buy from Halfords again and will escalate this to higher authorities.

1
Date of experience: Feb 11, 2024

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