furniturevillage.co.uk

4.8
4.8 from 415 Reviews and Ratings
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Average Rating

4.8

/
5

415 Reviews

5 Star
91%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
3%

Filtered Reviews

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Review Time

Paula Swanton
Excellent service

Tony, David & Marcus did an very efficient job in the delivery & erection of my furniture. They also did a thorough demonstration of how to extend, secure & unextend the table.

5
Date of experience: Nov 16, 2024
Jenny was very knowledgeable on.

Jenny was very knowledgeable on products and helped us to an ideal solution. Comfortable visit to the store. Excellent service.

5
Date of experience: Nov 14, 2024
Friendly and helpful

We were looked after by Dawn Hogan, who was very patient, friendly and informative. Will be recommending

5
Date of experience: Nov 17, 2024
Chantal
A great experience from start to.

A great experience from start to finish, apart from only having 24hrs notice to get rid of old sofa for new '?? ? ?'??'???'? ?Dan and Bobby were great. Put the sofa where I wanted it and put it together. Very polite and respectful.

5
Date of experience: Nov 14, 2024
Delivery

Delivery went smoothly, item was packaged well . It was all unpacked for me and put in a place of my choice and the packaging taken away .delivery guys really helpful . Certainly would recommend the delivery service '??? ?Thank you Dan & Harry

5
Date of experience: Oct 25, 2024
Not sure about something......

It is the second time we have had a delivery from the same team, Mike and Danny..On both occasions the crew were friendly, polite and professional.However I am unsure if the bed has been put together right hence the 4 star review.The headboard has four screw, 3 appear to have come through fully to connect to the bed however the 4th is only half way through.If this is connected correctly I will change to 5 stars. If not can you please advise.Delivery took place on the 7th of May and our post is NE31 1FA If you need to reach out Thank you.

4
Date of experience: Nov 06, 2024
Salesman was brilliant one of the best.

Salesman was brilliant one of the best I'???ve ever encountered

5
Date of experience: Oct 30, 2024
Great Customer Service Our visit to Colchester branch was a.

Our visit to Colchester branch was a great success, we bought a very attractive and easy to extend table. James Hudson the salesman was very helpful answering all our questions and demonstrating extending the table. We did not want the item delivered quickly and neither did we want it assembled on delivery because we are taking it to another place by car. He organised everything very well for us ensuring our specific needs were met. The quality of the products offered are extremely high as is the service of the employees.

5
Date of experience: Nov 14, 2024
Great service and help from Sean.

Great service and help from Sean Duplessis

5
Date of experience: Oct 24, 2024
Mr David Matthews
Easy delivery arrangements

Evie was very polite and helpful on the phone. Gave me reassurance.

5
Date of experience: Nov 04, 2024

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