furniturevillage.co.uk

4.8
4.8 from 415 Reviews and Ratings
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Average Rating

4.8

/
5

415 Reviews

5 Star
91%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
3%

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Review Time

Very helpful in store but couldn't give.

Very helpful in store but couldn't give a 5 star as delivery wasn't good it dud cone 3 weeks early which was no problem, however they wanted to deliver bank hol Monday which again was no bother as it was between 10am an 12 noon, but I had a call at 6.30am to say it would be in 15mins away by a automated message so I cudnt reply and we were staying out so we had a massive rush to get back so early it was not a good experience.

4
Date of experience: Mar 10, 2025
I would like to thank furniture village.

I would like to thank furniture village for the great service they provided myself and my wife From order to delivery was extremely fast The two guys who delivered my bed was very polite and professional (Dan and Harry) the bed was not a light bed and had to be assembled by the guys as it was a ottoman bed the total weight was over 140kgThey removed all the packaging and left my house the same as they came into it I would absolutely recommend furniture village this is why I gave 5 Stars

5
Date of experience: Mar 16, 2025
Excellent Delivery Service

Furniture Village gave excellent customer updates on their ETA. The delivery service team were friendly and efficient and left my property with all the packaging.

5
Date of experience: Feb 26, 2025
Everton Sutherland
Ash D & Mike 10/10 service!

Ash D & Mike were a compliment to furniture village. They arrived on time and gave us notice as per the email we received. They offered to take off their shoes without us asking, and assembled the unit swiftly and quickly whilst we had a good chat. They should be commended for the way they carried themselves, their customer service and the way they represented the company. Very happy.

5
Date of experience: Mar 09, 2025
Daniel Large
Really nice lads

Mike & Abdul were really nice lads, got the table built in no time!

5
Date of experience: Mar 14, 2025
David hickinbottom
Very friendly and knowledgeable crew

DAN AND HARRY WERE VERY POLITE, PROFESSIONAL AND VERY CAREFULLY UNPACKED AND ASSEMBLED OUR SOFA'S. EXPLAINED AND SHOWED US HOW THE RECLINING SYSTEM WORKED,TAKING ALL THE PACKING AWAY LEAVING OUR HOME AS THEY FOUND IT,

5
Date of experience: Mar 13, 2025
Lorraine
Good communication and considerate installation

Cameron and Loxley were super fast with delivery and installation and super friendly and considerate of our home. Very pleased with the communications before delivery.

5
Date of experience: Mar 08, 2025
Excellent place to shop for furniture

Excellent place to shop for furniture. James is very friendly and helped us with right selections.

4
Date of experience: Feb 18, 2025
The home delivery men were very polite.

The home delivery men were very polite and courteous they constructed my new bed in minutes.Also not planned they agreed to take my old furniture away on the same day for less than another company who would have charged me.

5
Date of experience: Feb 18, 2025
Steve and Matthew from Store 2 Door

Steve and Matthew from Store 2 Door on behalf of furniture village were great delivering our sofa'???s, coffee table and lamp. Called me beforehand to let me know how long they would be, they carefully assembled our sofa and made sure they were working fine. Nice guys and also took all of the empty boxes away

5
Date of experience: Mar 13, 2025

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