Review Time
I only gave a 4 star rating because I had to call up to find out where my sofa was as it was sat in a warehouse waiting for delivery and the warehouse were not notified to dispatch sooner. Still only took 4 weeks but the sofa was already made up and ready to deliver, unlike other orders where the furniture has to be made to order. Otherwise no complaints and very happy with quality, colour, material all excellent quality
We were kept informed of the delivery schedule online. The delivery men were friendly, helpful and efficient. We were given a morning slot but the this morning had a message to say that they were 10 minutes away- this was then followed by a call - very helpful. Unfortunately we had to call furniture village as a while after delivery we noticed strange marks on the new sideboard. We were assured that it would be investigated so will wait and see.
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