Bonline

4.6
4.6 from 809 Reviews and Ratings
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Average Rating

4.6

/
5

809 Reviews

5 Star
87%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
8%

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Review Time

Absolutely disgusting company

Absolutely disgusting company, all fake reviews.Promise speed 70mbps and giving 10 mbps

1
Date of experience: Oct 19, 2024
5 star brilliant

5 star brilliant

5
Date of experience: Oct 15, 2024
Shaakira D was very good at helping me

Shaakira D was very good at helping me. She was very calm and explained everything well.

5
Date of experience: Sep 26, 2024
The new app is excellent

The new app is excellent, very helpful, recommeded to all.

5
Date of experience: Oct 12, 2024
Nolu, Customer Services

Great listening skills, attention to detail, able to expedite the action that was needed whilst keeping me informed and communicating with her team leader to clarify the correct process required. So very helpful.

5
Date of experience: Oct 05, 2024
I had problems with my mobile broadband

I had problems with my mobile broadband and was about to leave Bonline.However, after contacting customer services, I got a call back from Keagan Liberty. He helped me with my situation and got me a good deal that will work for me, so I'm happy to stay a Bonline customer!Their customer service is great, no long waiting. And their prices are great as well.Try it and prove yourself

5
Date of experience: Sep 30, 2024
Team Dylanplayz HQ
Great customer service as always

Great customer service as always

5
Date of experience: Oct 08, 2024
Great customer service

Although the website and app could be improved, the customer service is excellent, and they sort out all your problems effortlessly. Special shout out to Lejuan, for being great and making my experience smooth sailing.

5
Date of experience: Oct 04, 2024
a pleasant experience.

When dealing with bonline over the phone and internet it is always a pleasant experience.The agent was most helpful and knowledgeable and amiable

5
Date of experience: Oct 08, 2024
ipeleng was very helpful in

ipeleng was very helpful in reconnecting our phone and very patient as my technical skills are very poor!

5
Date of experience: Oct 08, 2024

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Business Details

  • Switch to bOnline – the UK's go-to VoIP & Broadband service for small businesses. Smart, simple, affordable, with instant setup and award-winning customer care.

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