Bonline

4.6
4.6 from 809 Reviews and Ratings
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Average Rating

4.6

/
5

809 Reviews

5 Star
87%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
8%

Filtered Reviews

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Review Time

Team work makes the dream work

Riaz, Xolela and Chelsea together made a really fantastic on-boarding team, dealing with all the queries and questions I asked. Thank you so much!

5
Date of experience: Oct 17, 2024
Star Performer

Hi ThereA big thanks to Shameez for all her patience, politeness and help in securing a new broadband service..A star performer and hopefully well rewarded for her excellent call handling skills, and not just a round of applause or an A4 piece of paper!!Great people are hard to find these days :).With thanks & best regardsRon & Carmel

5
Date of experience: Oct 18, 2024
Colrick

Colrick . It was a great service. It provided resolution to the issues that was bugging for weeks

5
Date of experience: Oct 06, 2024
I signed up with bOnline in February

I signed up with bOnline in February for Voip and internet.This was supposed to be functioning in mid February 2025.It is now the beginning of June and I still do not have internet at my office despite being charged for the internet.I have tried asking them to fix the problem but I may as well bark at the moon.Unreliable and very difficult to get hold off.Would not recommend.

1
Date of experience: Sep 30, 2024
Got my old phone changed over from the

Got my old phone changed over from the old copper to a yealink internet phone on Monday 16th March, was told by bOnline that it was all up and running so threw my landline phone out in the bin which is now unretreavable. Only then to find out I'???m not receiving incoming calls and for a business that'???s not on.Sent 3 emails with no reply so had to go through the long process of contacting them again only to be told it won'???t be activated until the 26th June, a business with no incoming calls for 10 days '?? ? ?'?? ?'??'???'? ?.I then asked for calls to be diverted to my mobile only to be told you would need to organise this yourself!HELLO, BONLINE are my suppliers. Beggars belief PS if I could leave zero stars I would have but never had the option

1
Date of experience: Oct 05, 2024
Great customer service

Great customer service. Polite interactions with customer support. Especially Isha Shakira.

5
Date of experience: Oct 07, 2024
Brilliant Service

Leigh Walker has been perfect in assisting with the set up of this services. Extremely polite and helpful and a credit to BOnline.

5
Date of experience: Oct 11, 2024
Leigh Was Great

Great service from Leigh today, advised me exactly what I needed and spoke through the options available

5
Date of experience: Oct 07, 2024
Very happy with their service and they

Very happy with their service and they are very friendly and very helpful

5
Date of experience: Oct 09, 2024
Lovely help

Lovely help

5
Date of experience: Oct 01, 2024

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Business Details

  • Switch to bOnline – the UK's go-to VoIP & Broadband service for small businesses. Smart, simple, affordable, with instant setup and award-winning customer care.

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