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I am new to Bitswyft. I contacted support regarding my document verification. Within minutes, somebody from Online Chat sorted me out. I must say my first experience with Bitswyft was a 5 Star service. It will be an exciting and positive journey with them if the complete trading package falls in the same league. I look forward to trading with Bitswyft soon after my account is funded.
Lower your expectations a bit and you'll be fine, especially if you want to trade without the PDT rule. This platform is not as good for daytrading as for swingtrading, but it may also be a matter of your choice of route. Yes to regular and numerous glitches but not frequent enough for me to quit. I'm also not trading with a big account yet so I don't freak out when it happens. Customer service is always friendly but not very knowledgeable and forwards all issues to the delayed tech. At the beginning I thought this broker was a bit of a clown but I've adjusted my expectations, incorporated platform risk into my daily trading and overall thankful for the learning experience in the markets. In the end, it is what it is, but I hope they read these reviews and continue to pour investment into the platform to fix whatever issues daily arise. The frustration may be worth the ability to trade without restriction especially for a beginner.
I am Bitswyft client and i really dont enjoy it. The platform, for which you pay 59$ per month, has many bugs, many problems every once in a while and i dont really trust it enough to put good money on the line. You can be really screwed if this happens when you have already opened a position and then support will just say sorry and send you automated messages. In the moment of trouble, they wont even answer you! Even today happened to have problems from the first moment the market opened (couldnt fill orders) and one hour and a half later still not fixed, not even answer. They have to fix a lot of things in order to have a trustfull platform, for the moment i dont recommend it and i dont thing i will. I am already searching for a more trustworthy platform.
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