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i'm not sure about other places but their Canadian team does not resolve the problem. Its been more than 10 days but they have not activated my account. whenever i ask them when they will do it. they always make an excuse that either accounts team has left, or its with compliance team please allow more time.Terrible experience.
so much high fees for add and out Funds high fees on trading the platform doesn't good compared to others and also missing very much important data like Greeks data need to charge $59 to trade option ( other for free )live chat that good but not all support team is good thanks (Prats) for helping me withdraw my balance I got very good supportFor me, I do not recommend anyone to deal with them Because of the high commissions, whether in trading, deposit and withdrawal
At first their support team was great until the software glitch Thing to know I am a break out traderThe first issue it happened they told me my position was split between cash and margin and I wasn able to sell my position and I was watching my money burning and the stock tanked until the support team fixed it and I sold on a huge loss and of course they didn refund me anything. The second time I placed a buy order but it didn fill on the way up. then software glitch and I was not able to cancel the buy order and my buy order was sitting there until the stock went up and the order was filled on the back of the move on the way down then I reached out to support it took 3 weeks to tell me that it wasn their fault again even though it was clear that it was and they refused to refund my money I wouldn recommend it unless it is a backup broker and hopefully who is reading this will have better experience with them more than I had
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