Bitswyft

4.6
4.6 from 996 Reviews and Ratings
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Average Rating

4.6

/
5

996 Reviews

5 Star
86%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
6%

Filtered Reviews

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Review Time

Abhishek Lal
They don't activate the account

i'm not sure about other places but their Canadian team does not resolve the problem. Its been more than 10 days but they have not activated my account. whenever i ask them when they will do it. they always make an excuse that either accounts team has left, or its with compliance team please allow more time.Terrible experience.

1
Date of experience: Aug 13, 2024
Customer service responsiveness

I appreciate the immediate response from CS, they are always able to provide swift and helpful feedback

4
Date of experience: Aug 19, 2024
MHD WAEL DEBANAH
I do not recommend anyone to deal with them

so much high fees for add and out Funds high fees on trading the platform doesn't good compared to others and also missing very much important data like Greeks data need to charge $59 to trade option ( other for free )live chat that good but not all support team is good thanks (Prats) for helping me withdraw my balance I got very good supportFor me, I do not recommend anyone to deal with them Because of the high commissions, whether in trading, deposit and withdrawal

1
Date of experience: Aug 27, 2024
Chat with support

The chat is so quick. Really helpful

5
Date of experience: Aug 27, 2024
nice

nice , he has been very patient with me!

5
Date of experience: Aug 13, 2024
VERY GOOD RESPONSE TIME TO ONGOING

VERY GOOD RESPONSE TIME TO ONGOING QUERIES.......MAKES LEARNING HOW TO USE THE PLATFORM RELATICELY EASY....VERY HAPPY WITH THE WHOLE EXPERIENCE

5
Date of experience: Aug 19, 2024
At first their support team was great until something goes bad

At first their support team was great until the software glitch Thing to know I am a break out traderThe first issue it happened they told me my position was split between cash and margin and I wasn able to sell my position and I was watching my money burning and the stock tanked until the support team fixed it and I sold on a huge loss and of course they didn refund me anything. The second time I placed a buy order but it didn fill on the way up. then software glitch and I was not able to cancel the buy order and my buy order was sitting there until the stock went up and the order was filled on the back of the move on the way down then I reached out to support it took 3 weeks to tell me that it wasn their fault again even though it was clear that it was and they refused to refund my money I wouldn recommend it unless it is a backup broker and hopefully who is reading this will have better experience with them more than I had

1
Date of experience: Aug 26, 2024
Excelent

Excellent no complains

5
Date of experience: Aug 21, 2024
Customer service was good

Customer service to adress my query was fast and efficient

5
Date of experience: Aug 15, 2024
good company

good company . i recomand thme

5
Date of experience: Aug 29, 2024

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