Bitswyft

4.6
4.6 from 996 Reviews and Ratings
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Average Rating

4.6

/
5

996 Reviews

5 Star
86%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
6%

Filtered Reviews

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Review Time

Fast and helpful response

Fast and helpful response . Had an issue with a trade , it ended up being my mistake . Customer service was fast and cleared it out for me .

5
Date of experience: Dec 19, 2024
He was excellent

He was excellent Thanks

5
Date of experience: Dec 30, 2024
very prompt and friendly ..

very prompt and friendly ..

5
Date of experience: Jan 09, 2025
The best platform for shorting

The best platform for shorting, nice graphics, reliable and useful chat, easy to open acc.

5
Date of experience: Dec 18, 2024
Great customer service and never have

Great customer service and never have to wait for long to speak to someone! Great platform for shorting pre market if that your thing

5
Date of experience: Dec 26, 2024
Very helpful customer service

Very helpful customer service, issue was one of my own lack of knowledge of the platform.

5
Date of experience: Dec 26, 2024
Options help

I hope fast response and good deal Thank tradzero appreciate

5
Date of experience: Dec 20, 2024
Frequent platform freezes

Frequent platform freezes. Charts not loading. lvl2 and chart lag. Have been a client for 6 months day trading almost every day. Happened to be in a position, platforms not accepting order to close my position and customer support unable to do that. Be aware of pressing the order buttons multiple times, if the order does not appear check the web or phone platforms, it might have went thru; and so you might end with abnormal size and do not even know that. Also there's plenty of fees, if you are using this to daytrade or hold shorts overnight and have an account <5k, fees will take a too large chunck of your profits so unless you predict the future it will be extremely hard to grow account. Use this only if you are learning to trade and have no other choices (i.e. below PTD) but expect to lose your capital and slowly bleed out of commissions, fees and high priced locates.

1
Date of experience: Dec 25, 2024
Great customer support

Great customer support. Always fast in response and helpful

5
Date of experience: Dec 15, 2024
Response was very fast

Response was very fast, clear and to the point

5
Date of experience: Dec 17, 2024

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