Bitswyft

4.6
4.6 from 996 Reviews and Ratings
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Average Rating

4.6

/
5

996 Reviews

5 Star
86%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
6%

Filtered Reviews

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Review Time

Customer service

The customer service was very quick to response, i could get a clear anwers to my questions.Quick, Clear anwsers.That's a 5 star rating.

5
Date of experience: Dec 20, 2024
the agent was really helpful

the agent was really helpful

5
Date of experience: Dec 04, 2024
Adam Moore
Unfortunately after 8 years trading

Unfortunately after 8 years trading with Bitswyft, I can no longer recommend them to short sellers any longer.The reason being is margin restricted stocks. They dont just restrict margin but also the cash amount you can short sell with, sometimes extreme.The largest I have seen is 10-1, which means to make a $10k short, you need $100k in cash in your account.Totally unacceptable to tell traders how much of their own cash they can trade with. This only applies to short sellers whereas longs can use full account balance, even on a margin restricted stock.This practice happens with ANY stock which has any decent day, so basically every stock a short wants to trade. This also makes it impossible to know how much you can trade without first looking at the list before trying to locate. Not a good broker for short sellers.. Stay away if you can...

1
Date of experience: Dec 18, 2024
Dont Worry About It
Amazing

Amazing, quickly answered my question in the middle of the night and was concise and straight to the point. Solved my issue immediately. GREAT SERVICE!!!!

5
Date of experience: Dec 15, 2024
Customer Service + | User Interface + | Smoothness + | Commissions +

Customer service is immediate, responsive, and personable. Platform UI is unparalleled as are their commissions (for Canada). Their UI and overall smoothness of experience is phenomenal. I just had issues with utilizing their paid ($59.00 USD) Bitswyft Demo account and there were multiple bugs and issues. They did rectify them but not without me being the advocate. I still think they deserve a 5-Star because everything else is overwhelmingly great, they own up to and fix their mistakes, and they always seek to improve. This platform is definitely the future for trading and I plan to use it a lot more going forward.

5
Date of experience: Dec 13, 2024
Good attitude, quick response

Good attitude, quick response

5
Date of experience: Dec 12, 2024
Good

Very good website

5
Date of experience: Dec 02, 2024
i always get my issue fixed as quick as

i always get my issue fixed as quick as possible , thanks for the team

5
Date of experience: Dec 03, 2024
I got the right information and almost

I got the right information and almost immediately.

5
Date of experience: Dec 21, 2024
nice good,great

nice good,great

3
Date of experience: Dec 14, 2024

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