I contacted support to cancel a subscription on my account. In the process, they did the annoying standard practice of trying to sell another subscription, which I declined multiple times despite that the support rep added a subscription to my account against my will which I had to contact support again to cancel that subscription. They said they would start a refund for said subscription. 6 days go by and the payment has now been marked as posted on my bank account and I see no refund to my card, I contact them again asking about my refund and they tell me they never got a payment so they can not refund me. I then had to contact my bank and file a dispute, which has been accepted, and I have been given my money back, but now I need to update my card details everywhere I use that card, which is a hassle. This company is full of fraudsters. DO NOT USE THEM.
