Review of Apollomvmt
I am extremely disappointed with my recent purchase experience. After placing my order, the only email I received was the purchase confirmation'???there were no updates on the delivery whatsoever.A week later, with no messages or notifications, I checked the tracking on your website and found that DHL had attempted delivery and claimed I was not home. The package was then held at the post office, yet I received no communication about this. As a result, the item arrived late'???after my son's birthday'???causing unnecessary frustration and disappointment.To make matters worse, when we finally picked up the package, my son excitedly opened it, only to find that the wrong color an WRONG MODEL had been sent. After the delayed delivery and complete lack of updates, this was incredibly frustrating. Not to mentioned the dilemma to keep the wrong Trotinette because my son eager to keep it so he can play immediately.This experience has been unacceptable'???poor communication, late delivery, and receiving the wrong item. I expect a prompt resolution.
