Vivien Jandlov

Reviews

Review of Adobe

Helpful, professional, quick! Great experience!

Just had the best customer service experience in a long time with Adobe. I have had cancelled my free trial of Lightroom few months ago but yesterday I suddenly found out I keep getting charged for Lightroom. I was furious. When I tried to cancel the subscription it said it'???d be charged early cancellation fee. Made me livid. But the customer service was very helpful when I asked for cancellation and full refund for the previous months. It was done in few minutes and I have my money back today already. Great experience, very quick and professional overall. Thanks a lot!

5
Date of experience: Apr 01, 2025

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