Review of Apollomvmt
The Scooter itself is wonderful (5/5), but Apollo's customer service and expectation-setting skills have... room for improvement. They're not the worst that I have encountered, but they aren't an example to follow, either. In the course of ordering my scooter, I had to wait an entire month after the original estimated arrival date, I got hung up on by a customer service representative, and then there was the bit beyond Apollo's control, where instead of bringing it to my door, Fedex just hid the scooter behind someone's car in my apartment complex. It took me over 2 hours of looking at a 3 megapixel image trapsing around my apartment complex like some kind of porch pirate easter egg hunt to find the damn thing. It wound up being at the opposite corner of my apartment complex, so I had to lug a 75 lb box around a whole block. In all, I wouldn't wish this customer support, waiting, and shipping experience on someone, even if I hated them. I understand now why so many manufacturers outsource distribution and customer support.
