Afsaneh Heyran

Reviews

Review of Adobe

I signed up for Adobe'???s free trial

I signed up for Adobe'???s free trial, which unexpectedly routed me through GoDaddy '??? and I spent hours just trying to cancel that account. During the trial, I uploaded my father'???s book (already a finished PDF) just to test the features. Then I cancelled my free trial, and soon realized I no longer had access to my own original files '??? not only the ones I uploaded, but even other PDF files on my computer that hadn'???t been downloaded via Adobe.I even used unlockers '??? but nothing worked. Adobe had hijacked my work.I'???m a writer, and this has put me at risk of losing entire books and years of effort. Adobe has no clear warnings about this lock-in, and offers no grace or access once the trial ends.Their behavior is manipulative, unethical, and deserves more serious attention. I see they already have a 1.3 rating here on Trustpilot. I strongly urge others to report this higher up in the consumer protection hierarchy.Don'???t trust them with your work.

1
Date of experience: Mar 28, 2025

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