Review Time
Really happy with the service I received from the hire team at Henry's Skoda. My Kodiac had a gear box issue on the way to Inverness on our holiday. You guys were really kind and not only helped me get my car checked over with the diagnostics and also provided me with a hire car so we could continue our holiday. Really easy, straightforward and both Keeley and Hamish (Apologies if I got the names wrong) from the hire department and Kaitlyn in the Servicing department were excellent. I'm now waiting for the Kodiac to be fixed but can't rate highly enough. Thanks for everything.
I recently hired a VW Tiguan Allspace from VWFS Huddersfield, and I couldn't be happier with the experience. From the moment I walked in, Peter provided exceptional customer service. He was knowledgeable, friendly, and went above and beyond to ensure I got the perfect vehicle for my needs. The Tiguan Allspace was in excellent condition, clean, and drove like a dream. The entire process was smooth and hassle-free, thanks to Peter's professionalism and attention to detail. I highly recommend VWFS Huddersfield and especially Peter for anyone looking to hire a Volkswagen.
I had no idea that VWFS did car rental, but I found out with a google search after I was let down by my regular rental co.The transaction from start to finish could not have been easier. One quick confirmation and nothing else. I even rang in to check everything was ok as it seemed too simple to be true! I have rented may vehicles using the usual local companies, and almost every time there has been an issue. So this was very refreshing indeed.The customer service from Stuart was second to none. I had an injury which prevented me from picking the car up on the day, so Stuart arranged delivery to my home at a time that suited me. This is not the standard offering, but at that point in time he had drivers available, and helped me out. This was way beyond going the extra mile and was much appreciated at a difficult time.Another major plus was that the vehicle I chose online was the vehicle I got, with no '? ? ?or equivalent'? ? ? disclaimer. Next time I need to rent a vehicle this will be my first port of call, no question.
Fantastic experience - from start to finish. Was contacted in advance to check a few details around our preferences on size, car itself was perfect, drop off was swift and friendly service throughout. 2nd time renting from VWFS, and wouldn'? ? ?t hesitate to recommend again.
I recently rented a car from this company and had a great experience. The vehicle was in excellent condition '? ? ? clean, comfortable, and perfect for our trip.The staff were professional, helpful, and made the whole process smooth and stress-free. Great customer service from start to finish.Highly recommended!
Great customer service from minute one to return of the vehicle.Car was exceptionally clean, ready on time, and the handover was very simple, and, most importantly, fast.The lady on reception was helpful, and very personable, making this an easy choice.
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