Katapult

2.4
2.4 from 343 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Udonta Needtoknowa
AVOID!

I created an account then found I incorrectly entered my zip code crossing up two of the numbers. App won't let you edit the profile to fix it. Contacted customer service and they want you to email a photo id and proof of residence. I mean seriously none of this was needed to create an acct but to change a simple zip code error requires submitting lots of documentation? Something seems off about this company so I requested they delete all my info. If they can't fix an obvious zip code error what's going to happen when a billing error arises? AVOID!

1
Date of experience: Jul 17, 2024

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