I visited the Tunbridge Wells store with a TomTom that would not charge. I was hoping for help and advice regarding the problem and would have been happy to purchase a new product if it could not be sorted. Unfortunately the assistant would not consider helping as I had no receipt proving I had bought the said TomTom in Halfords despite telling her I had bought it there. She was informed by me that the item was 3/4 years old and therefore out of warranty so there was a possible opportunity to sell me a new TomTom but I hit a wall with the assistant. I have since purchased from another retailer. Suggest you review, if you bother to read your reviews, your customer service.
