I had a very disappointing experience at Tralee store. The customer service was extremely poor from start to finish. I was given misleading information about the product, and when I asked for a refund, it was flatly refused. The so-called “experts” working here had little to no knowledge about the items they were selling, which was very frustrating. To make matters worse, the store manager was openly rude in front of both staff and other customers, which was unprofessional and embarrassing.I expected a much higher level of service and honesty, but instead left feeling disrespected and let down. I would strongly caution others before shopping here.
