Halfords

2.4
2.4 from 321 Reviews and Ratings
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I paid for 2 x tyres to fitted to my.

I paid for 2 x tyres to fitted to my car online, I booked a date and type of tyre's as I have done before.But due to a glitch in their Website the the order fell through, but on checking my bank account Halfords had taken almost ?100 out of my account.I called Halfords and explained the issue, and I was told that I would be repaid within 3 to 5 working days.As an update I have now waited over 5 days and the money still hasn't been paid into my account, I have had to call Halfords again to chase up my refund.I asked why the refund department didn't send my money and they didn't know, I was then told it's now sorted out and I will get my money in 3 to 5 working days! Is that good enough? No it isn't! I'm disgusted with the way I have been treated!

1
Date of experience: Apr 27, 2024

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