My wife recently went into the Ferndown Dorset branch as there was a problem with a bulb on the car. When applying the brake and indicating right, the dashboard indicator flashed quicker. On seeking their advice the staff members whom she asked seemed apathetic and generally disinterested, stating ‘it’s probably a wiring fault or a sensor issue’, and reluctant to take even a quick look, so unsolved away she came. . a 2 second google search said that if the dashboard indicator flashed quicker then this was probably due to the failure of another bulb, which it turned out to be, a simple change of a brake light bulb as it turned out. My complaint is if someone like me, no knowledge whatsoever really, can quickly see with a quick internet search what the problem was, then why did these ‘specialists’ fob her off so disinterestedly. 👎
