I paid over ?70 for a diagnostic on my air con. Had to use taxi’s for the day, collected car was told the air con was fine, had been re gassed and was working fine. It lasted 1 day and then no longer worked. I contacted the garage and was told I would have to take it to another site. I did not have time to do that and so had to drive to Cornwall and back with no air con and the kids in the car. Contacted the branch again for a refund, was told I would receive within 3 days.that was over 3 weeks ago. I have made several phone calls, used the live chat, called the branch, and make a complaint and still no refund and no response other than to ask for my bank details...2 weeks after they said I would receive the refund. Do not waste your time of money.