Placed an online order a month ago which was cancelled by them because item wasn't in stock. After weeks of back and forth with customer service, being strung along that the item is still going to be delivered to me, eventually i requested refund. Well, month is gone, still no refund. Had an email telling me to go to the store and collect it. Which is absolutely unacceptable taking in account that it was their fault I didn't receive the item, they have still marked it as collected and now they are asking me to waste my time and petrol to drive to the store to collect my own money which they have taken out of my account as soon as I placed the order. Avoid this company!! Absolute disgrace to treat customers this way. I will never shop with Halfords again.
