Halfords Huntingdon When fitting the wiper blades that were recommended / chosen for my vehicle by the staff it was clear when the box was open that they were a cheap option and not the same as those on the vehicle, But as the member of staff has taken off the original and was about to fit the replacement when I instructed him to stop the manager, Dan, instructed his shop floor cashier (who was really helpful) to not refund the fitting fee. How petty and a sad reflection of a poor manager really making Halfords look like an organisation with low standards when it comes to customer service. Two stars (vs 1) as the cashier, Brandon, was excellent, shame he was instructed so badly by the “manager” Dan who did so from his office without even coming down to the cashiers desk.
