My bike was sold with an unroadworthy front wheel - the tyre was flat on day 1 (after no cycling) and the brakes don't grip. I've taken the bike into the Byfleet store 7-8 times and the problems are still not fixed. They do not call back, and neither does the 'helpline'. Appalling product. Appalling service. I've had a bike from Halfords all my life and will not spend one more penny in that shop. Disgraceful.