Went to have an AC Diagnostic in Halfords Garage Services Cheltenham in Swindon Road last 20th of August. Received a report with a quotation on it. Went back on the 21st to collect my car and agreed on the given quotation. I was advised to wait for their call by 26th August as they need to order the parts needed to repair/replace my AC Compressor. 26th of August passed, no call was received. Called Halfords the next day and told me they don't do that kind of job in their garage. I was like "What?!?" I was trying to ask for explanation then suddenly the guy on the other line cut the call, trying to call several times but they keep cutting the call. Very unprofessional, I am so dissatisfied with the kind of treatment.
