Took a childs bike for handlebar repair and was told it would be ready in a week (needs it for school). Recieved a text saying it would be 3 more days. Arrived to collect the bike and no repairs had been done. They checked and the parts were in stock but despite this they said they were waiting for parts. Staff came up with excuse after excuse, the boy doing the repair had gone to Disneyland, the handlebars were on order, then changed it to the gears were on order. Also said the wheel had been repaired ( the wheel wasnt the issue, it was the handlebars). No direct number to contact them either. This was the hull st Andrew's quay store.
