Paid Halfords ?381 for a BlackVue DR590X dash cam fitted (front and rear). Guy turned up fit it and said that’s all done for you. I tried to connect dash cam to my phone, only works when it wants, but did tell me that I had no rear camera installed. When I checked this it wasn’t plugged in properly and it was also upside down when I got to view it on my phone. Still won’t stay connected,if the service had included setting up on my phone, the engineer would have seen that it was upside down and not connected properly. Now I’ve rang Halfords and they are now sending someone else out tomorrow. Fingers crossed that they know what to do. Unfortunately, someone else came out and said that it wasn’t fitted properly and when he spoke to his supervisor they said I needed a SIM card for this dash cam to work properly. So when I showed him the information from the website he said that’s for a different camera. We have now decided that someone else will come out and remove it and get a refund. After waiting a week for my refund, I’ve had to ring them and ask for my money. They now tell me that I will after wait another 3/5 days because nobody had processed the refund when dash cam was removed. I will NEVER USE HALFORDS AGAIN what a shower.
