I came into your Biggleswade branch to seek some advice on setting up my new bike (bought second hand) so it was a good fit for me for my upcoming triathlon (to be honest I wasn’t expecting too much as I know some charge a lot of money for this type of service) All of your staff were so polite and helpful, but particularly Holly, she put in time to really help me get it right. Holly ordered me a new part and adjusted my bike, then called me to come and get it fitted, she then took her time to make all the adjustments needed to ensure the fit was correct. I really appreciated her time and expertise, because without it, no doubt I would incur training injuries and possible accidents. Such a great experience of service and I hope Holly gets some recognition for her service provided, her expertise and her genuine happiness to help. Thank you Holly.
