Tried ordering mobile fitting for a new battery online, they took my money and never confirmed the order and didn't show up for the time slot booked. Customer Service can't help as there is no order confirmation, customer service can't put me through to a manager as they don't know if there is one in work today. They finally after 2 weeks emailed and asked for proof of the payment as conveniently they could not find it with the last 4 digits of the card and amount. I STILL do not have a refund. Absolute embarrassment of a company who steal people's money amd refuse to refund it it what anyone would term a reasonable time frame. Do Not use this company unless you want your money to be taken for no provided service and the worst customer service I have ever experienced.