Halfords

2.4
2.4 from 321 Reviews and Ratings
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Avoid Halfords Leigh

I had a front and rear dash cam fitted by this store. I had a 1 week old vehicle inspected for damage before the fitting. I put my car in their designated areas. I came back to a big scratch on my rear bumper. Went to tell the fitter Arlo who already had Tcut without asking him. He then proceeded to use it without permission on my car. He then denied doing it. I explained we did a pre inspection that showed there was no damage to a week old car. The car was put in their designated spaces and left to have a service from them which was paid for. I returned to a damaged vehicle. I contacted the customer services at Halfords who were appalling. They claimed the fitter denied responsibility as they wasn’t even in the area of damage (it was at the rear and I had a rear dash cam fitted). I tried to get a cheap repair quote of ?100 but still they refused so now will cost them a lot more in court. Very poor customer service with zero accountability. Avoid the Leigh store.

1
Date of experience: Jun 19, 2025

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