Halfords

2.4
2.4 from 321 Reviews and Ratings
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Unbelievable part pricing

My son who is Autistic had a coolant leak on his car. As I was away on holiday he chose your company as it was a recognised brand. The quotation for the work was explained and as he had no choice and agreed with the repair needing the car for work.The price quoted for the actual pump was ?281 I later did research in to the price of the pump from other sources. These ranged from ?65 from Eurocarparts to ?146 from Halfords’s own website. I contacted the castleford branch highlighting this and they said it was the price on the computer and there was no way to change it. I asked about the price match quoted on your website and they said it fell outside the terms of this promise.How can you justify a 2 to 3 times mark up on a part.How many other people are being quoted inflated prices for parts and not knowing how much they actually are?Do your research before making a decision?Sent from my iPhone

2
Date of experience: Sep 02, 2024

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