Purchased an item online for collection in store, it said the item was in stock but then received a phone call saying it was out of stock and i could cancel the order, which i did. I was also told that another branch a bit further away did have the item in stock, so i reordered from that branch, but then that order was cancelled by that branch with no explanation. Now i have a battle on my hands to get a refund. They have only refunded for one item and not the other. Going around in circles with the so called experts on the live chat. Talk about incompetence. Never again halfords. Ordered off amazon instead, delivered next day..
