Ordered a childs car seat from them on next day delivery, was needed quickly, item didnt arrive next day so contacted them to be told it would take upto 7 days for them to look into it.So we then said ok cancel the order please as we need the seat urgently, the reply was "we can't cancel the order until we've looked into it", really? That was 2 days ago, so just called for an update and they are still "looking in to it" and lady on phone also refused to let us lodge a compliant.NEVER AGAIN HALFORDS.
