Disgusted. I bought a brand new CARRERA bike for my 13 year old son. I paid extra for HALFORDS to build it, and a few weeks later the handle bars and gear shifter fell off and handle bars came off mid ride to school on the road, my son could have died. I called customer care and just rubbish. I will never shop here again. No help, the bike and accessories cost ?400.00I don’t expect to get any help at all. I will be demanding a full refund. I will go to an actual bike shop, that isn’t run by teenagers. This could have gone so badly for my son.
