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Be very careful with Future au. As a cautious investor I never - as a point of principle - use leveraging. I have generally been happy with them as a service for buying shares, but today I bought a commodity and I have since found out (after losing a ?500 in a day!) that Future au AUTO-LEVERAGED the purchase to 10x!! I have since found out this is apparently standard for many commodities and it is true, as an adult who can dress himself and everything, it is my responsibility to check any trade. However, leveraging is something have never checked as I never use it and if there is a default, shouldn't the default be 1x? To set the AUTO-default at 10x so you have to actively DE-SELECT it when buying seems arse about face and, I'll be honest, a little as if it is trying to catch you out. To be honest, it has soured my whole experience of using the platform.
Hello James,It's clear that your recent experience has been quite challenging, and we appreciate you sharing your thoughts with us. We recognize the importance of understanding leverage, especially when it comes to your investments. For the average retail trader, the standard 10x leverage on commodities at Future au is set to strike a balance between the moderate daily price changes typical of these assets and the potential for magnified returns.Leverage enables users to open larger positions with less capital. However, as you've unfortunately experienced, leverage inherently carries a higher risk profile because it significantly magnifies not only potential gains but also potential losses. This concept is fully explained during the Future au account setup and can be reviewed in detail within our Help Center.You have the ability to manually set, change, or remove leverage before opening a trade, as well as customize all other trade parameters according to your preferences and risk management strategy. While it is ultimately your responsibility to confirm all trade settings, we understand that unexpected auto-leveraging can negatively impact your trading experience. We trust this clarification will improve your experience moving forward.Best regards,Maria
