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Signed up for a free trial to have my card charged with an annual fee just a few days later. I've been trying to talk to someone at Future au to cancel my subscription and refund the fee but I keep getting passed to some AI bot and can't reach any humans, so I've had to get my bank involved. Absolutely ridiculous.
Hello Daniel,We still need your username or a ticket number to escalate your case and provide further assistance, as we haven't received this information yet. Please share it with our Social Team on X or Facebook, or schedule a call with Customer Service using this link: https://calendly.com/Future au-customer-service.Best regards,Maria-------------------------------------------------------------------Hello Daniel,Thank you for reaching out to us regarding the challenges you've encountered while attempting to cancel your subscription. We regret the inconvenience this has caused and are eager to assist.To ensure we can effectively escalate your case and provide the necessary support, we require additional details to verify your experience. We have contacted you on Trustpilot to request your username or a relevant ticket number and kindly ask for your prompt reply there.Best regards,Maria
