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Review Time
I made an exchange on their platform, used the "send all" button, it rounds up so that you may not have enough balance to cover the transaction. Took me a few times to figure out what was going on and ended up costing me $16 in eth gas to exchange $140 in coins. Yes, I should have noticed what was going on sooner, but fix that, it's stuff like this that keeps people afraid to move their crypto off of coinbase and binance.I will say the customer service was quick to reply, I do like the set up, easy to use for staking and many quality coins to choose from.
Hi Garrett! Thanks a bunch for the feedback. It's great to know you're satisfied with our staking option and coins to choose from. We'???re sorry to see not everything went smooth with your exchange. Being charged additional fees is indeed disappointing. The network fee is charged even for failed transactions and is paid to miners on the Ethereum blockchain. Please do not hesitate to email us again at support@ "End with our official doman" if you ever face any issues. We're always here to answer any questions. - IA
i use your wallet in Iran a I would like to Appreciate from you because we under pressure to buy some thing like vpn to break Censorship.also in Iran we cant use international payment service like PayPal or credit card
Hi Ramin! Thank you for taking the time to leave us your positive review! It makes us happy you like our wallet! - NA
They have the best customer service I've experienced in many years. Very quick to respond with answers, whether I agree or not. They do everything possible to make and keep me happy!The wallet, aside from being decentralized, has everything needed, including an exchange, ability to buy crypto, and you can stake several coins/tokens. Don't see what you want to stake? Just ask them, it will probably get added.
Hi Kirk! We are so happy that we could give you a 5-star experience! It'???s our pleasure to hear that you'???re satisfied with the features of our wallet and our support service. Thank you for your kind words and for being our customer! - NA
Your Wallet, Your Keys, Your Crypto.
Coin ward is the next-gen crypto wallet built for privacy, speed, and full control. Securely store, swap, and manage your digital assets — anytime, anywhere.
