Bonline

4.6
4.6 from 809 Reviews and Ratings
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Average Rating

4.6

/
5

809 Reviews

5 Star
87%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
8%

Filtered Reviews

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Review Time

Really loved my experience and I would

Really loved my experience and I would recommend !!!

5
Date of experience: Apr 26, 2025
good customer service very kind and

good customer service very kind and polite .

5
Date of experience: May 06, 2025
Kevin Watson
Ahqeel was very Friendly to talk too

Ahqeel was very Friendly to talk too, very knowledgeable and incredibly helpful member of staff

5
Date of experience: May 17, 2025
Good customer service

Were always helpful and courteous on the customer helpline. The actual phone service worked a treat.

5
Date of experience: May 09, 2025
It was a nice experience talking with

It was a nice experience talking with Shameez Williams and she solved the issues for us. We are happy.

5
Date of experience: Apr 25, 2025
Excellent Retention Team

Shandre Alexander was brilliant and helpful when renewing our contract and ordering a new phone. Shandre replied very quickly with any queries I had. Thank you!

5
Date of experience: May 11, 2025
Great Service

Xolela was able to sort the issue we had, with utmost attention to detail, good communication and patiently explained everything to us. In the end, all sorted.. Thanks so much. Would recommend.

5
Date of experience: May 10, 2025
Leigh Walker was amazing bubbly and

Leigh Walker was amazing bubbly and eager to help a customer and I am truly impressed as we found a product for our needs and saved over '? ?20 a mionth. Thank you Leigh and well done bOnline

5
Date of experience: May 08, 2025
Vincenzo De Luca
Colrick was very helpful

Colrick was very helpful, very knowledgeable and he sorted out the technical issues with my handset in just a few minutes. He was also very polite and patient with me. bOnline have been a brilliant move for me. I am delighted with everything they've done. Highly recommended.

5
Date of experience: May 02, 2025
Upgrade success at last

Upgrade success at last. After the disappointing experience of being upgraded to Ver 3.0 yesterday, I was left with only one working telephone. The engineers said they were working on the problem and would call me back but didn't.Today, I spoke to Byron who talked me through how to reconnect the base station to the handsets and he also gave me an excellent brief on a system setup web-page which I had never seen before as I never got the promised 'on-boarding' brief which I had paid for.Bravo 'Byron' and very many thanks.

5
Date of experience: May 15, 2025

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Business Details

  • Switch to bOnline – the UK's go-to VoIP & Broadband service for small businesses. Smart, simple, affordable, with instant setup and award-winning customer care.

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