Never a regret in buying my Apollo Scooter. The customer service team is all around friendly and they work quick to resolve any issues and even will check in on you from time to time to make sure things are good. The only thing they need to work on IMO is the inventory Control. The website should be more accurate and be able to somewhat accurately say if the part needed is in stock before you pay for it. I realize inventory control isn'???t easy, I know, I'???ve been involved with inventory control management for over a decade. Other than that the product keeps on impressing me I can'???t wait for winter to be over so I can get back out there.