Yikes! I am changing my review of this company. I had 5 stars and a very nice review typed out but my City 2024 has had CONSTANT issues. Now that Apollo wants to replace the scooter entirely they looked at my account this guy, Abe, is denying their own claim to replace the scooter because I have used '???too many discount codes'?? when placing orders. I thought it was a mistake but upon further communication Abe used the words '???steal'?? and '???fraudster'?? '???-like what? For this being my first scooter and becoming extremely involved with the local community I will never be able to recommend or say anything nice about this brand. Two of my friends who were going to get an Apollo Phantom 2.0 have now changed their minds and are going with a new brand entirely. Don'???t get an Apollo'???-or if you do, be prepared for the City to have stem issues and for some dude to try and pick you apart and defame you.