I bought an Apollo GO that was amazing. Tech support via email provided speedy, spot-on support. The issues were user-error, not tech issues with the scooter. It was stolen, shortly after loving it for my NYC commute to work and other neighborhood trips. Had to replace it; actually decided to upgrade to the CITY. When I was placing the order I chatted with a sales rep and requested a loyalty (sympathy) discount on top of the Black Friday deal I was already receiving. The rep was able to give me an additional $50 off, but it wasn't applied when I checked out my order. An email sent to follow that up resulted in a $50 credit to my credit card within a few hours. As with all my previous inquiries for tech or sales report, response time was impressive. KEEP UP THE GREAT WORK, Y'ALL
