Bought first Air. Went into service shop in Australia for a noise in rear wheel. They damaged the stem. They replaced the stem and butchered it. They replaced the scooter. On second Air now. Opened box and rode and has rear wheel out of balance and out of round and is a horrible ride. Contacted support and was told that I have to take it back to the butcher shop for repair. Now I just want out of the Apollo product and want Apollo themselves to help out, and guess what, they won'???t help. They just say I have to take it back to the original store. The original store is horrible and I need Apollo to just refund me. Beware of getting into this position as you would think that Brand reputation is of highest concern, but it'???s not. Just every sale is more important. Serial number is 3151230800710 and I'???m keen for Apollo to rectify this and I'???ll change this review