The Phantom V2 is a fantastic scooter to ride - super fun, powerful and very capable. I switched to a different model to have more at hand, and clearly I couldn't go back. The riding experience is top-notch.On the other hand, the after-sales service is far from the promised '???A-team'?? level. After just one month, my scooter wouldn't start. Support was slow to respond and unhelpful, simply redirecting me to a repair center. Unfortunate for a product in this range.