Adobe

1.1
1.1 from 178 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
FDAbbott
More problems with Adobe I own every version of

More problems I own every version of Adobe Photoshop from the earliest release to the final release of PhotoshopCS6 on Disc. I have legal keys for all editions and paid thousands of dollars for that software. I have also subscribed to their on line service for the last 11 years.Two weeks ago my Windows 10 updated and restarted. When I tried to use my Adobe Photoshop which I have had installed on my Laptop for the last 5 years, I got a message that I had to sign into Adobe again. When I tried I received a pop-up QR code to scan to sign in. I have bad Arthritis in my hands and I don't own a Smart Phone and I can't use them. They also list a link you can copy to sign in, but the the link won't copy and it's only good for 10 minutes and there is no place to to paste such a code in the Adobe browser. I when on line to my Creative Cloud and asked for help and was told that older products are not supported by Adobe any more.What a bunch of scamming Rip-off artists Adobe is, as I said I paid thousands of dollars for Keys to these products that I own. When I purchased them, there was no expiry date on how long I could use them. I have been using Photoshop CS6 on my Laptop for the last 5 years, I can't stop Windows from updating like always does. There's never been a problem before as long as I had my Key, but now Adobe has decided they are going to rip thousands of their customers off to try and force them to buy a monthly subscription. I strongly advise buyers to stay away from Adobe products, unless you want to get ripped-off. When Adobe does consent to a call back, they use a phone number that, if you are out, you can't call back. When I dial it they tell me to go the website for help. Which just cuts you off if you are not dealing with a subscription issue. I'm not trying to download a copy of an older product. I owned this software with a valid license. This is wrong, morally and legally to stop me from using software I own. Stay away from these crooks! Adobe Case # ADB-39670738-P0Y2

1
Date of experience: Feb 17, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More