Adobe

1.1
1.1 from 178 Reviews and Ratings
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Too Greedy, credit system is misleading, licencing is misleading, customer service is rubbish, don't

Yep like everyone here I'm totally disgusted with Adobe. They have become too expensive, too greedy, Firefly is not up to professional standard, its like 1990's computer graphics, Adobe Stocks credit system is extremely misleading and left me with no credits withing 3 days with minimal downloads, Adobe express is restricted to documents or templates. You can't download images directly to your computer and the licensing conditions are misleading. Their customer service is a joke, with misinformation. I was deliberately cut off 3 times even though I was civil. I have a fairly big following and will now dedicate my next 3 video's this issue. To get a half decant service ,without restrictions and a misleading credit systems plus a full flexible license, it will cost you around $200 and $300 per month. you used to beable to buy photoshop for that as a one off payment !!! What Adobe needs to realise is that as an ongoing monthly service, this becomes extremely expensive to the customer over time and so its vital to keep the premiums down, what they've done instead is completely the opposite with a misleading payment system that leaves you credit spent very quickly. You are better off buying Sony Vegas 22 or Davinci resolve as a one off payment and sign up to something like Story blocks for around $65 and you get what you need, no hidden payment and a full free license. I was a loyal customer for around 20 years, not now. Adobe was attractive because it was reasonably priced as a one payment, a very good product that could be used professionally. Since they went monthly premium they are in danger of pricing themselves out of the market.

1
Date of experience: Jan 22, 2025

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