Adobe

1.1
1.1 from 178 Reviews and Ratings
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Kristian Thelin
Trying to scam, 0 customer service, expensive!

Shit company who tries to scam you! Customer service is terrible, the product is fine but not worth the price, to expensive. But Adobe tries to SCAM you! I have paid for my subscriptions month after month, then i get an error messages that i must update my payment/card. When contacting the support they tell me that i haven't paid for one month, when i aske "what month" they first tell me it's for "last month"which was april, i show them the account statement from my bank for that month. Then they tell me "no it's for march", then i again show them the account statment showing i have paid for march, then they again tell me that "no it's for february". So i show them the payments all the way back to december. I took A LONG TIME for the customer service to even read the account statement and repeating "you have not paid, show the statement" and so on. It was like a scratched record. Really wasting my time and energy. Besides that, the price is TOO HIGH for what you get when there are alternatives that are cheaper or free. And the cancelling fee is a total scam. What a joke! I have like Adobe for many reasons, but now i have ended my subscription and will probably never come back.

1
Date of experience: May 25, 2025

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