Today, the same thing happened as it did last week. I went to open a document I was working on today (a book) and yesterday, and both disappeared as I was reopening them. I didn't do anything different. And just like last week, I was saving everything multiple times. When I asked for assistance last week, someone from their IT tried to get full access to everything on my laptop to fix the problem. I wouldn't allow this and asked them to walk me through it step by step. 15 minutes passed, and the person was still hassling me to give access through constant prompting. Right at the end, when he wrote that the matter needed to be escalated, my book appeared again. It just came from nowhere, just as it disappeared. Something is wrong with Adobe, or someone in their company is hacking my work. I pay for a subscription, and this isn't fulfilling the requirements I'm paying for. Because this is the second time this has happened, I would like to report a breach and escalate this matter to be investigated. I have highly confidential material saved in Adobe, and if my privacy and confidentiality have been breached, or my book is being stolen, this needs to be reported to the authorities. I have tried to contact Adobe today. However, this isn't their working hours so that no one can help me, and I urgently need my book so that I can send it to my lawyers tonight. My latest version has completely disappeared, this is 6 months of my work, 70,000 words..
