The apps are an industry standard and Adobe is a monopoly. So there's very little pressure on them to improve anything or care about these reviews. Many people have already said this but for such an expensive product customer support is ridiculously bad. It's nearly non-existent. I've been having issues with my apps randomly logging me out mid-session. After trawling through their website, finally found a link to chat to a customer support agent. Then agents keep dropping out mid-session, transferring me on to another agent as their "shift is ending", simply leaving chat without explanation. Absolute nightmare of Kafkaesque proportions. Hope Affinity or someone else kicks their ahh soon.
