I signed up for a free trial that clearly stated '???no charges today,'?? yet Adobe immediately charged me full price without consent. Customer service was slow, unhelpful, and kept repeating the same excuses. First, they denied the charge. Then, they said it was canceled. My bank confirmed Adobe never refunded the money, and Adobe refuses to provide any tracking info or take responsibility. I'???ve been passed between agents for hours with no resolution. This is misleading, unprofessional, and unacceptable.
